List of Emergency Helpline Numbers: Accidents, crimes, or other untoward incidents can occur at any time in life. In such difficult moments, every second is precious. Knowing the right helpline number at the right time can ensure you receive timely assistance. Keeping this in mind, the Central Government has integrated major emergency services across the country under a ‘National Emergency Response Support System’ (ERSS), accessible via the number 112. Additionally, there are specific helpline numbers for various specialized services. Let’s look at the numbers you can use in situations involving the police, ambulances, women’s safety, cyber fraud, and other emergencies.
112 – National Emergency Helpline
112 is the country’s unified national emergency number. In any serious emergency, you can call this number to seek assistance from the police, fire department, or medical services.
When to use: Dial 112 in the event of a road accident, crime, fire, threat to life or property, or any other serious emergency.
How to get help: You can call 112 from a mobile phone or a landline. Emergency assistance can also be requested via the ‘112 India’ app.
100 – Police Helpline
The number 100 is used to seek immediate assistance from the police.
When to use: Contact this number for police help in cases of theft, robbery, assault, physical altercations, road accidents, or any other criminal incident.
101 – Fire Brigade
Call 101 to seek assistance from the fire department in the event of a fire.
When to use: In the event of a fire at a home, shop, in a vehicle, or any other location, or if a fire spreads due to a short circuit.
How to get help: During the call, provide the exact address and a nearby landmark so that the fire department team can reach the location as quickly as possible. 108 – Emergency Ambulance Service
In the event of a serious health-related emergency, you can call 108 to request an ambulance.
When to use: For serious road accidents, heart attacks, breathing difficulties, or any other life-threatening medical emergency.
How it works: Upon calling, an emergency ambulance is dispatched based on availability and local arrangements.
102 – National Ambulance Service
The 102 number is primarily used for health services related to pregnant women and newborns.
When to use: Contact this number for transporting pregnant women to a hospital, for needs related to childbirth, or for medical assistance for newborns.
181 and 1091 – Women’s Helpline
Helpline numbers 181 and 1091 are available for the safety and support of women.
When to use: Women facing domestic violence, molestation, mental or physical abuse, or any other form of crisis can seek assistance through these numbers.
1098 – Child Helpline
The 1098 helpline is available for matters concerning the safety and rights of children.
When to use: Use this number to report cases of child labor, child marriage, child exploitation, or if a child is found abandoned or in distress.
14567 – Elder Line
The 14567 helpline has been established for the support and safety of the elderly.
When to use: Contact this number in cases of elder abuse, issues related to pensions, a need for legal assistance, or other difficulties faced by senior citizens.
1930 – Cybercrime Helpline
In this digital age, cases of online fraud are rising rapidly. If you fall victim to cyber fraud, the 1930 helpline is a crucial resource. When to use: Report incidents of online banking fraud, UPI fraud, credit/debit card scams, or any other form of online financial fraud immediately by calling this number.
How it helps: The sooner a cyber financial fraud is reported, the better the chances of stopping the transaction. You can also file a complaint via the National Cyber Crime Reporting Portal.
139 – Railway Helpline
The 139 helpline is available to provide assistance to passengers during train journeys.
When to use: Contact this number for issues related to safety and security on the train, medical emergencies, cleanliness, or other travel-related concerns.
14416 – Mental Health Helpline
The government’s ‘Tele-MANAS’ helpline is available to provide support for mental health-related concerns.
When to use: You can call 14416 to receive counseling and support for issues such as extreme stress, anxiety, depression, or other mental health challenges.
Save these helpline numbers on your phone
Emergencies can arise anytime, anywhere. Therefore, ensure these essential helpline numbers are saved on your mobile phone. Also, share these numbers with your family members—including children—so that help can be accessed without delay when needed.
Note: 112 is the unified number for national emergency assistance. The availability and scope of certain specialized helpline services may vary by state. In the event of financial cyber fraud, report it immediately by calling 1930.
