Useful WhatsApp Numbers: In today’s digital age, the social media messaging app WhatsApp is one of the most accessible options for communication. Ranked among the most secure messaging apps, WhatsApp is widely used by both government and private institutions to reach customers; however, few people are aware that various organizations have official WhatsApp numbers (featuring AI bots) that allow customers to easily handle important tasks right from their phones without leaving home.
1- DigiLocker
DigiLocker is a secure government mobile app for storing important documents digitally—specifically, those we use in our daily lives. These documents can be easily accessed online via mobile. By sending ‘Hi’ to the Government of India’s MyGov WhatsApp helpdesk number (9013151515), users can directly download copies of their PAN card, driving license (DL), 10th and 12th-grade marksheets, and vehicle registration certificate (RC) in PDF format on WhatsApp.
2- Railway and Travel Services (IRCTC)
Indian Railways has an official WhatsApp number for railway and travel services, allowing passengers to easily get food delivered to their train berths via IRCTC food booking (Zoop). Passengers can save the official IRCTC number (+91 70420 62070) to their phones and send ‘Hi’ followed by their PNR number while traveling; the food is then automatically delivered to their berth.
3- Banking and Financial Services
Various banks have their own official WhatsApp numbers for customer convenience. Since banking services involve sensitive and high-risk information, customers should always verify the presence of a ‘green tick’ (verified badge) on the bank’s WhatsApp number before using these services. You can check the official WhatsApp numbers issued by SBI, HDFC, and ICICI banks below:
Bank Balance and Mini Statement in a Jiffy
By sending ‘Hi’ to the State Bank of India’s official WhatsApp number (+91 90226 90226), you can get your account balance, mini-statement (last 5 transactions), and pension slip. Similarly, by sending ‘Hi’ to HDFC Bank’s WhatsApp number (+91 70700 22222), you can check your account balance and credit card summary, verify loan eligibility, and locate the nearest ATM. Likewise, sending ‘Hi’ to ICICI Bank’s WhatsApp number (+91 86400 86400) allows you to check your balance, block/unblock your card, and view Fixed Deposit (FD) details.
4- LPG Gas Cylinder Booking
Various petroleum companies have released WhatsApp numbers for booking domestic gas cylinders. Customers can use these to book LPG cylinders via WhatsApp. You simply need to send the message ‘BOOK’ from your registered mobile number to the company’s designated WhatsApp number, and the cylinder will be booked upon receipt of the message.
5- Delhi-NCR Metro
If you reside in the Delhi-NCR region, you can book tickets for the Delhi Metro and Delhi Transport buses using the official WhatsApp numbers issued by these services. By sending ‘Hi’ to the DMRC’s official WhatsApp number (+91 96508 55800), you can purchase a Metro ‘QR code ticket’ and avoid the hassle of standing in queues. Similarly, you can easily obtain Aqua Line tickets by sending ‘Hi’ to the NMRC’s official WhatsApp number (+91 96508 55800).
