India has emerged as one of Asia Pacific region’s most AI-ready healthcare markets, with 78 per cent of consumers using GenAI to better understand diagnoses and treatment options, according to a report by Bain & Company.
Healthcare systems in Asia-Pacific are facing growing strain as rising patient expectations collide with a stretched clinical workforce, accelerating the shift toward new care models and AI-enabled support, said the report titled ‘2026 Asia-Pacific Front Line of Healthcare Report’. Consumers across Asia-Pacific are increasingly taking a proactive role in managing their health while expecting more convenience, responsiveness and coordination from the healthcare system, it said. As per the report, 84 per cent of consumers expect greater convenience from the healthcare system, while 71 per cent expect doctors to be more responsive through channels such as phone, WhatsApp or email.
Three out of five consumers now also schedule regular checkups and screenings, compared to 47 per cent in 2023.
