Indian Railways: A video is currently going viral on social media claiming that a passenger traveling on the Rajdhani Express entered the wrong age while booking a ticket online; consequently, the TTE (Traveling Ticket Examiner) issued a fine of ₹7,000 during a check. The passenger claims they had mistakenly entered their age as ‘1 year’. If you make a similar mistake while booking a ticket online via IRCTC, can you correct it?
How to make corrections to an online ticket?
There is no option available on the IRCTC website or the Rail Connect app to correct errors after a ticket has been booked. If passengers wish to make corrections online, they must cancel the existing ticket and book a new one. However, according to railway rules, passengers can visit the nearest railway reservation center to make certain changes to their tickets.
How to change the boarding station?
According to railway rules, passengers cannot make arbitrary changes to tickets booked online. However, limited modifications—such as changes to the passenger’s name or boarding station—are possible. You can change the boarding station for a booked ticket online by visiting the IRCTC website or the Rail Connect app; simply go to your booked ticket history to modify the boarding station.
Journey date cannot be changed
As per the rules, you cannot change the date of the journey. If you need to change the travel date, you must cancel the booked ticket and book a new one. Meanwhile, to change the passenger’s name or other details, you must visit a railway reservation center. There, you will need to present the booked ticket along with valid proof of identity; only then can any changes be made to the ticket.
Facility to change passenger details only
You must visit a reservation counter to change details such as the passenger’s name on the ticket. Along with the printout of the ticket booked online, you must provide your ID proof, the ID proof of the new passenger, and proof of your relationship with them. Please note that any changes to the ticket can only be made up to 24 hours before the train’s scheduled departure; it is not possible to make any modifications after this time.
