Raipur: The ‘RailOne App,’ developed by Indian Railways to provide modern, swift, and convenient digital services to passengers, is rapidly gaining popularity. Launched in July last year, this integrated mobile app has been downloaded by millions across the country, and its usage continues to grow.
Key Features and Benefits of the RailOne App
- Through this app, passengers can easily book reserved, unreserved, and platform tickets. The processes for ticket cancellation and refunds are also simple and quick.
- Passengers receive real-time information such as PNR status, waitlist status, live train running status, arrival and departure times, platform numbers, and coach positions.
- The RailOne App offers secure, fast, and convenient digital payment options.
- Digital ticketing saves both time and effort for passengers while alleviating the issues of overcrowding and long queues at ticket counters.
- Passengers can easily book tickets from anywhere using their mobile phones.
- The app promotes a transparent, cashless ticketing system and eliminates hassles related to loose change and counterfeit currency.
- To further enhance passenger convenience, the app allows for food orders during the journey; passengers can have meals of their choice delivered directly to their seats.
- The RailOne App plays a significant role in strengthening the ‘Digital India’ initiative.
- A 3% discount is offered to passengers who book unreserved tickets and make digital payments via the RailOne App. This facility is valid until August 24, 2028.
According to the Railways, the RailOne App is a major initiative aimed at consolidating all of Indian Railways’ digital services onto a single platform. It provides passengers with fast, transparent, and convenient services. The Railways is continuously striving to bring more passengers into the fold of digital ticketing and modern amenities.
